Terms of Service

Convertrix Learn is operated by:

In these Terms, “Convertrix Learn,” “we,” “us,” and “our” refer to the above organisation. “You,” “your,” “learner,” or “user” refers to any person who accesses the website or uses our services.

You may use our services only if:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate.
• You comply with these Terms.
• You comply with applicable laws.
• You are not prohibited from using our services under applicable law.

If you are under 18 years of age, you should use our services only with the involvement and consent of a parent or legal guardian.

Our services may include:

• Online courses.
• Recorded classes.
• Live classes.
• Workshops.
• Bootcamps.
• Certification programs.
• Mentorship.
• Career counselling.
• Placement assistance.
• Internship assistance.
• Job-readiness training.
• Digital products.
• Assessments and projects.
• Community access.
• Learning resources.
• Corporate or customised training.
• Other education and career-related services.

The exact features, duration, schedule, access period, support level, and deliverables may differ by program.

We aim to provide accurate information regarding:

• Course curriculum.
• Duration.
• Delivery format.
• Class schedule.
• Instructor details.
• Assessments.
• Certification.
• Fees.
• Support services.
• Placement assistance.
• Access period.

However, we may update course content, trainers, schedules, tools, projects, or delivery methods where reasonably necessary to improve the program or respond to changes in technology, industry requirements, availability, or operational conditions.

You may need to create an account or submit information to enrol in a program.

You agree to:

• Provide complete and accurate information.
• Keep your contact details updated.
• Protect your account credentials.
• Avoid sharing your account with others.
• Inform us promptly if you suspect unauthorised access.
• Accept responsibility for activity performed through your account.

We may suspend or restrict an account where we reasonably believe there is fraud, misuse, unauthorised sharing, non-payment, security risk, or violation of these Terms.

The applicable fee will be displayed or communicated before purchase or enrolment.

You agree that:

• Fees must be paid through approved payment methods.
• You are responsible for providing accurate payment information.
• Applicable taxes may be added where required.
• Payment gateway terms may also apply.
• A payment is not considered complete until successfully confirmed.
• We may restrict access if payment is incomplete, reversed, disputed, or fraudulent.

Instalment plans, if offered, must be paid according to the agreed schedule.

Promotional offers may have additional conditions, including:

• Limited validity.
• Limited seats.
• Specific payment methods.
• Eligibility criteria.
• Non-combinability with other offers.
• Course-specific restrictions.
• Limited refund or transfer conditions.

Unless expressly stated otherwise, discounts cannot be exchanged for cash or applied retroactively.

Refunds and cancellations are governed by our separate Refund and Cancellation Policy.

Before purchasing, please review:

• Whether the program is refundable.
• The applicable cancellation period.
• Administrative deductions, if any.
• Eligibility conditions.
• Treatment of instalments.
• Treatment of digital content already accessed.
• Transfer or deferral options.
• Refund processing timelines.

If there is a conflict between these Terms and the Refund Policy concerning refunds, the Refund Policy will apply to that issue.

Course access may be:

• Time-limited.
• Account-specific.
• Non-transferable.
• Subject to payment status.
• Subject to acceptable use.
• Restricted after expiry, cancellation, refund, or termination.

You may not copy, record, download, reproduce, resell, sublicense, distribute, or commercially exploit course materials unless we give you written permission.

Technical interruptions may occasionally occur because of maintenance, internet failure, hosting issues, third-party services, power failure, cyber incidents, or circumstances beyond our reasonable control.

All website content and course materials, including:

• Text.
• Videos.
• Audio.
• Graphics.
• Presentations.
• Templates.
• Assessments.
• Source code.
• Branding.
• Logos.
• Designs.
• Learning frameworks.
• Downloadable resources.
• Recordings.
• Documents.

are owned by or licensed to Convertrix Learn and are protected by applicable intellectual-property laws.

We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to use the materials for personal learning during the applicable access period.

You must not:

• Sell or share your login.
• Upload our materials to public websites or groups.
• Reproduce or redistribute course content.
• Create competing products from our materials.
• Remove copyright or branding notices.
• Record live classes without permission.
• Use our name or logo without written approval.
• Represent our materials as your own.

You may submit assignments, projects, reviews, questions, testimonials, feedback, images, videos, or other content.

You retain ownership of your original content, but you grant us a non-exclusive, worldwide, royalty-free licence to use, store, reproduce, display, adapt, and distribute it for operating, improving, promoting, and providing our services.

You confirm that:

• You own or have permission to submit the content.
• The content does not infringe another person’s rights.
• The content is not unlawful, abusive, misleading, or harmful.
• The content does not contain confidential information without authorisation.
• You have permission from identifiable individuals shown in submitted media.

If you do not want your testimonial, image, video, or project used for marketing, contact us at learn@convertrix.in.

Live classes may be recorded for:

• Learner access.
• Revision.
• Quality control.
• Trainer evaluation.
• Support and dispute resolution.
• Internal documentation.

By attending a recorded session, your name, voice, questions, chat messages, or video feed may appear in the recording. You should avoid sharing sensitive personal information during live classes.

Certificates may be issued only where the applicable program requirements are completed.

Requirements may include:

• Minimum attendance.
• Completion of assignments.
• Passing assessments.
• Completion of projects.
• Payment of all applicable fees.
• Compliance with program rules.

A Convertrix Learn certificate confirms participation or completion of the applicable program. It does not automatically represent government accreditation, university credit, professional licensing, or guaranteed industry recognition unless expressly stated.

Placement assistance is subject to the separate Placement Assistance terms, course eligibility, learner participation, and availability of suitable opportunities.

We do not guarantee:

• Employment.
• Internship.
• Selection.
• Salary.
• Employer.
• Location.
• Interview.
• Number of opportunities.
• Time period for placement.

Employers independently make hiring decisions.

You must not:

• Use the website for unlawful purposes.
• Impersonate another person.
• Provide false information.
• Attempt to gain unauthorised access.
• Interfere with website security.
• Upload malware or harmful code.
• Harass staff, trainers, learners, or partners.
• Disrupt classes or communities.
• Share abusive, discriminatory, obscene, or threatening content.
• Scrape or copy website content without permission.
• Circumvent access controls.
• Share paid learning materials.
• Use our services to send spam or fraudulent messages.
• Misuse job or employer information.

We may remove content, suspend access, terminate enrolment, or take appropriate action when necessary.

Our services may use third-party providers for:

• Payments.
• Video hosting.
• Email.
• WhatsApp communication.
• Analytics.
• Cloud hosting.
• Authentication.
• Scheduling.
• Customer support.
• Marketing.
• Recruitment or job listings.

Third-party services may have separate terms and privacy policies. We are not responsible for independent third-party outages, policies, content, decisions, or actions.

Our content is provided for educational and informational purposes.

We do not guarantee that:

• A course will produce a particular result.
• A learner will achieve a particular income.
• A learner will be selected by an employer.
• A business will generate a specific number of leads or sales.
• Skills will remain current indefinitely.
• Every recommendation will apply to every learner.
• A course replaces professional, legal, financial, medical, or other specialist advice.

You are responsible for evaluating whether a program suits your goals.

Unless expressly stated otherwise, our courses and resources do not constitute legal, financial, medical, tax, investment, employment, immigration, or professional advice.

You should consult a qualified professional for advice specific to your situation.

We try to keep the website accurate and available, but we do not warrant that:

• All information is complete.
• All content is error-free.
• The website will always be available.
• The website will be free from viruses or vulnerabilities.
• Course schedules will never change.
• Third-party links will remain active.
• All information will be suitable for your circumstances.

To the maximum extent permitted by applicable law, Convertrix Learn and its owners, employees, trainers, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, or exemplary losses arising from:

• Use or inability to use the website.
• Course participation.
• Reliance on educational content.
• Loss of data.
• Employment or business outcomes.
• Third-party services.
• Unauthorised account access.
• Internet or technical failures.
• Changes in course availability or schedules.

Nothing in these Terms excludes liability that cannot legally be excluded.

To the extent permitted by law, you agree to indemnify and hold harmless Convertrix Learn and its representatives from claims, losses, liabilities, costs, and expenses arising from:

• Your breach of these Terms.
• Your unlawful use of the services.
• Your submitted content.
• Your infringement of third-party rights.
• Your misuse of course materials.
• Your violation of another person’s rights.

We may suspend or terminate your access if:

• You breach these Terms.
• Payment is not received.
• You engage in fraud or misuse.
• Your conduct creates a security or safety risk.
• You share or redistribute paid content.
• We discontinue a service.
• We are required to do so by law.

Upon termination, your licence to use course materials ends immediately unless otherwise stated.

We may modify these Terms, services, course content, pricing, schedules, features, or policies.

Material updates may be communicated through the website, email, dashboard, or other reasonable channels. Your continued use after an updated version becomes effective means you accept the updated Terms.

These Terms are governed by the laws of India.

Subject to applicable consumer-protection rights and mandatory legal provisions, disputes will be subject to the jurisdiction of the courts located in Bhubaneswar, Odisha, India.

For questions, complaints, refunds, privacy requests, or service concerns, contact: